Troubleshooting Screen Problems on Your iPhone

Troubleshooting Screen Problems On Your iPhone

Read Time:2 Minute, 45 Second

This article will help you fix your iPhone’s unresponsive touchscreen. As long as you hadn’t gotten your iPhone wet or dropped it before the symptoms started to manifest, you got a chance to fix it. Keep reading to find out more about what you need to do if your phone’s screen isn’t working or responding.

Different factors can make your iPhone’s screen become unresponsive or stop working altogether. And this could be from the phone’s hardware or software components. Unresponsive touchscreen or displays not working usually happen amongst other common symptoms of memory issues or early devices, but could also impact some newer devices if triggered by damaged system files and bad apps. This article will highlight some of the most effective solutions to such issues on an iPhone.

Resolving Tangible Causes Of Unresponsive Screen Problems

Before troubleshooting, ensure the iPhone touchscreen is free from dirt and dust. In simple terms, it should be totally clean. In essence, if the touchscreen is covered with dirt or dust, there is a high chance for the phone’s display touch sensor to fail to recognize your touch and might result in the screen becoming unresponsive. Therefore, you must ensure it’s clean and clear. Besides the screen, you should also ensure that your fingers are clean and not oily or wet. You should also wipe them dry before touching the screen again.

Furthermore, try to determine if the iPhone not responding issue is just being caused by an app, such as when the screen only stops working or becomes unresponsive when using certain apps. If that’s the case, something should be done to ensure the app issue is fixed; otherwise, you should consider deleting it. Another vital thing that you should take a closer look into is your iPhones current memory status. If the iPhone screen is frozen or isn’t working, that’s a common symptom of performance problem in smartphones that is usually related to insufficient memory. Therefore, you should head straight to your phone’s Settings menu to see whether the available memory is sufficient to allocate new processes and apps. In case your iPhones’ memory isn’t enough, then you should delete unused or old content from your phone.

You should consider troubleshooting your device in case the issue continues even after following the requisites mentioned above.

Forced Restart/Reboot

The first recommended approach to resolve the software-related issues, including screen freezes, is by rebooting the system. Because your iPhones’ screen is unresponsive, you should undertake a forced restart rather than the soft reset/reboot. If you use iPhone 8, plus, or newer models, here is what you need to do.

  1. Press and then release the Volume Up Button
  2. Repeat the same with the Volume Down bottom
  3. Press and hold the phones side button and release it after the logo reappears

If this doesn’t resolve the issue and the iPhone screen is still not working or remains unresponsive, your phone needs repair or service. You can take the iPhone to the nearest Apple service center and have it checked by a qualified technician.

Reference

Nellis, S. (2017, June 6). Exclusive: Apple makes iPhone screen fixes easier as states mull repair laws. Reuters. https://www.reuters.com/article/us-apple-repair-exclusive/exclusive-apple-makes-iphone-screen-fixes-easier-as-states-mull-repair-laws-idUSKBN18Y0BF

 

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